Most commonly asked questions on our checkout
You may modify your order by opening a support ticket and requesting to change your order so long as it has not been packaged or shipped. If order has been packed or shipped there will not be any modifications made, you may place a new order if you wish to add products.
If you wish to have your package delivered with no signature required, your shipping and billing addresses must match. There will be no packages shipped to unmatched addresses without a signature required due to several attempt to fraud us.
CBDDY strives to ship all orders within 24hr, however we do not guarantee this as there are times of high volume, weather delays, or inventory can affect this. We are a high volume dealer and get tons of emails daily. Please help us to cut down on the un needed ones by waiting 72hr to inquire about your order. If your billing & shipping info did not match, no tracking will be provided to prevent fraud.
Most orders ship same or next day. In the event an item is backordered shipping times could take a little longer. If you have not received a tracking number in 3 days please contact us.
Checkout Securely With your credit card. Your information is never stored on our servers. All purchases are backed by a $100,000 identity theft coverage.
Yes we have a coupon code for first time buyers to save on their order. Simply subscribe to our newsletter and receive 10% off your first order over $99 at CBDDY
If no other code works use the code : marketing
- Order Exceeds Maximum single transaction limit
- Card used is not a Visa or Mastercard
- Billing Zip Code Mismatch
- High Fraud Score
- Not enough balance on card to complete transaction
If you feel none of the above apply to your purchase, please open a support ticket and we will look into this and get it resolved in a timely fashion.